A central national database and a digitized automatic meter reading system operated by the distribution network operator Elektrilevi (an Enefit subsidiary) have provided Estonia with a unique and conveniently functioning electricity market.
A fully integrated automatic meter reading system means more effective and convenient services for our clients.
Between 2012 and 2016, Elektrilevi, Estonia’s largest distribution network operator, installed 625,000 new meters, allowing all points of consumption to be read automatically. This made sending in meter readings obsolete; client contacts were cut in half, and client satisfaction increased. The accurate information provided by the automatic meter reading system played a major role in cutting losses of electricity in the network by 30%. However, an end to previous meter-reporting obligations, a smoothly operating electrical market, and a joint bill for both the electricity and network services are only the beginning of the benefits that the automatic meter reading system brings.
Smart meters make the electricity network transparent, allowing network management to rise to a new level. The information gathered about the quality and operation of the network helps prevent malfunctions, reduce outages, and provide an increasingly smooth and seamless service. The automatic meter reading system thus heralds a new era in network services, as well as in the electricity market as a whole.